Educational Student, Financial and Administration Software. Integrated Education Software, Rotorua, New Zealand

Support

Registered users can login to access updates and manuals. Latest 3 updates are listed below.

Have a question? First check our Frequently Asked Questions (FAQs) and if they were not able to answer your request, please submit a report request. We will endeavour to answer your request within one working day.

Contact Name	*
Organisation / Institution	*
Telephone	*
Email	*
Description of the Problem	*
Version & Date of Last Upgrade?	* (Details on Login Screen)
Where in the IES System did the problem occur?	e.g. General Ledger – Reports (top menu Bar)
At what point did the problem occur?	e.g. When data was entered into a field. When the OK button was clicked.
What criteria / selection was entered?	e.g. Year, Level, Period.
Is there an error message, if so what is the error message?	e.g. Debugger screen – note program name & Line number Check for messages across bottom of screen
Have you tried the same process again?	Yes No
Was the error message the same?	Yes No
Have you tried the same process entering different criteria?	Yes No
If so, what was the result?
When was this process last run successfully?
Has any work been done on related Hardware / Network.	Yes No
* Required Field

Update Section : Login

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Latest Updates

To access the updates, login above.
(1) Tables
29 December 2011
(2) DICT
23 December 2011
Table150
08 June 2011

F.A.Q.

How do I know if I have a Group Format Error?

Should IES 'freeze' during use

Unable to export to a .PDF File?

Before Contacting IES.....

Installing units - PTEs

How to Run Development Mode (devmode)

How to do Screen Shots

Export a report to Excel

Changing Class and Staff IDs

ies support

IES can also access Clients’ IES software via Terminal Server. This is becoming a popular solution for our Clients, nationally and internationally, to provide fast assistance to problem solving. For the most up-to-date information about Terminal Server, refer to the Microsoft Website.

Terminal Server is also used by Clients for staff to log into the IES System, or other school systems, remotely.